Privacy Policy
We're committed to protecting your data and respecting your privacy
Last updated: March 15, 2025
Introduction
At GOGENCY ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel agency management platform.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect several types of information from and about users of our platform, including:
- Personal Information: Name, email address, postal address, phone number, billing information, and other identifiers by which you may be contacted online or offline.
- Business Information: Company name, business type, number of employees, and other information related to your travel agency.
- Client Information: Information about your clients that you input into our platform, including their personal details, travel preferences, and booking history.
- Usage Data: Information about how you use our platform, including your browsing actions, search queries, and other engagement patterns.
- Technical Data: IP address, browser type, operating system, device information, and other technology identifiers on the devices you use to access our platform.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our platform
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our platform
- Detect, prevent, and address technical issues, fraud, and other illegal activities
- Comply with legal obligations
Disclosure of Your Information
We may disclose your personal information to:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Business Partners: Companies with whom we partner to offer products or services.
- Legal Entities: In response to a subpoena, court order, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our platform is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our platform prior to the changes becoming effective.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@gogency.com
Address: 123 Travel Avenue, Suite 456, San Francisco, CA 94103, United States
Phone: +1 (555) 123-4567